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The Ryanair case: the user profiling algorithm considered inadmissible according to Urso

The issue of the use of personal data and the need for regulation to ensure respect for privacy and digital ethics

The use of Ryanair's profiling algorithm is criticized by an expert in the sector for violating privacy and ethical principles. Urso emphasizes the importance of transparent and ethical practices to avoid legal disputes and maintain customer trust.

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The use of algorithms for user profiling is receiving increasing attention in the digital sector. In the specific case of Ryanair, the low-cost airline, a controversy arises concerning the admissibility of the algorithm used to analyze user data. In the words of Urso, an expert in the sector, the methodology adopted by Ryanair does not meet the standards of privacy and ethics.

Ryanair profiling algorithm: privacy

Urso argues that Ryanair's profiling algorithm, through user data, does not respect the fundamental principles of privacy. He points out that the amount of information collected by the algorithm goes beyond the consent expressed by users when booking flights. Furthermore, the expert highlights how algorithm analysis operations can lead to excessive and invasive profiling, thus violating personal data protection regulations.

Ryanair profiling algorithm: ethical principles

According to Urso, Ryanair's algorithm could also violate the principles of digital ethics. The use of personal data for commercial profiling purposes without the explicit consent of users could not only damage the company's reputation, but also create a climate of distrust among customers. Urso underlines the importance of adopting transparent and ethical practices in the use of algorithms, in order to avoid legal disputes and damage to the reputation of companies.

Urso's opinion

The inappropriate use of user profiling algorithms by companies like Ryanair raises important questions relating to privacy and digital ethics. Urso reiterates the importance of respecting privacy and data protection principles when creating and applying algorithms involving personal information. Only by adopting transparent and ethical practices, companies can avoid legal disputes and preserve the trust of their customers.

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08/10/2023 14:48

Marco Verro

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