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Shocking revelations: smartphones really are listening to us

The hidden truth behind smartphone microphone use and the Implications for our privacy

Cox Media Group has admitted to using “active listening” technology via smartphone microphones to create behavioral profiles, raising ethical concerns. Read the terms of service, adjust app permissions, and demand greater transparency.
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For a long time, the idea that our smartphones could be listening to our conversations was dismissed as paranoia. However, a recent admission by Cox Media Group (CMG) changes the scenario radically: the marketing agency confessed to having adopted an “active listening” technology to monitor users’ conversations through the microphones of their devices. This already disturbing discovery is made even more serious when you consider the agency’s clients: Facebook, Google, and Amazon. These companies, already under scrutiny for privacy issues, may have been involved in practices that until now were considered mere suspicions or conspiracy theories.

The hidden deception in the terms of service

CMG revealed that their technology captures and analyzes conversations using artificial intelligence to create highly detailed behavioral profiles. How do they legally justify these practices? They hide user consent in terms of service, often long and complex, that few people read carefully. This ploy has allowed these companies to operate this way for years without attracting too much attention. The result? Ads so precise they appear to be the result of telepathic listening. The reactions of the tech giants are mixed: from Google, which removed CMG from its Partner Program, to Meta, which denies the use of microphones for advertising, to Amazon, which is threatening legal action for violations of the terms of service.

Ethical Implications and Tech Giants' Reactions

Active listening poses serious ethical and legal issues, and users’ trust in big tech companies is shaky. If these companies can listen to us without our explicit consent, where do we draw the line? Previous statements by executives like Mark Zuckerberg, who denied any such practice before Congress in 2018, now seem hollow and meaningless. The central question is whether we are willing to sacrifice our privacy for technological convenience. Regulators may soon step in with new laws to further protect user data and restore some balance between innovation and privacy.

Practical advice for defending yourself from active listening

So, what can we do to protect our privacy? First, carefully read the terms of service of any app or service we use. Second, review and adjust the permissions of apps on our devices. Third, prefer apps and services that put privacy at the center of their company policy. Finally, it is essential to speak up and demand greater transparency from the technology companies that manage our data. This story could mark the beginning of a new era in privacy protection, but only if users are willing to take a firm stand and demand accountability from those who manage the technologies that have become an integral part of our daily lives.

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09/09/2024 12:08

Marco Verro

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